Returns & Exchanges

At Over The Moon, we want you to love your home as much as we do, which is why we offer a 30-day return window for most items in their original condition. If your new decor doesn't quite fit your space, our simple return process ensures a seamless experience from start to finish.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your products in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.